- Resident Portal
Frequently Asked Questions
I would like to update my phone number, can I do that?
Yes, there is a section for Personal Information, you can update your email and or phone number. Click the View Profile button, you are asked for a verification code to update the information that is send either via email or SMS depending on what you choose.
Related FAQs
Leasing
Protect Yourself From Scams & Fraud
Protect Yourself From Scams & Fraud Rental scams are a reality and there are individuals who will say and do anything they can to get ...
Read More
Tenant Insurance
Why tenant insurance is so important?
While we can’t always predict when a disaster will strike or what unfortunate event will occur, tenant insurance policy will give you peace-of-mind. If you ...
Read More
Tenant Insurance
What else can I do to minimize stress later?
Take an inventory of all the things you own early on (maybe while you pack or unpack), so you have an idea of what you ...
Read More
Tenant Insurance
What should I look for when considering tenant insurance?
There is no standard Tenant’s insurance policy, so it’s recommended to see what’s available on the market before you buy. Typically, Tenant insurance should include two basic kinds of coverage; Liability coverage and Contents coverage. ...
Read More
Tenant Insurance
Where can I get tenant insurance?
CAPREIT residents can take advantage of preferred group rates offered through www.westlandexpress.ca or select an alternative provider. Westlandexpress.ca has the information needed for insurance purposes about our various properties ...
Read More
Tenant Insurance
How much does tenant insurance cost?
Tenant Insurance is much more affordable than you think, especially when you consider what it would cost to replace everything you own after an incident. ...
Read More
Leasing
Do I need tenant insurance?
Tenant insurance is very important to have. It provides and can help you to recover in case of an unfortunate event. Tenant insurance may cover the following: – the replacement of the tenant’s contents, – ...
Read More
Tenant Insurance
What is tenant insurance?
If you rent an apartment or house, tenant’s insurance is available to help you replace your belongings after a loss due to theft, fire, water ...
Read More
Resident Portal
Resident Portal – How-To Videos
Visit our library of informative and easy-to-follow Resident Portal How-To videos - covering a range of topics from how to book an amenity to how ...
Read More
Resident Portal
Where can I see a list of service requests submitted by me and their status?
You can see a list of all the open requests under Open Request(s) tab on the landing page, as you click View details for each ...
Read More